Download the Nepal Inclusions and Exclusions

Why do you seem so expensive compared to other companies?
On first glance we are more expensive, and there is a very good reason too! When you look at other companies that facilitate treks in Nepal, they charge in US Dollars, not in Australian Dollars like we do. When you book with us, because you’re paying in AUD, you’re protected by Australian Consumer Laws. Because many of our competitors are charging you in USD, depending on the exchange rate at that time, you could pay even more than you assess on first comparison.

In addition to this, we’ve included almost every cost, like domestic charters, meals on the trail, permits, wages for the guides and carriers, accommodation and more! The one cost we haven’t included however is tipping, which is mandatory on the trails in Nepal. The reason we haven’t included this is you deserve to have the right to tip the staff as you see fit. Rather than include the tips into the fee, you have the choice to tip based on your experience. With tipping, you can expect to pay anywhere up to $600AUD in tips for your adventure. While this seems like a lot, depending on the size of your group, you’re expected to tip the guide, the assistant guide/s and the porters who carry the bags, this adds up and we’re here to help and support you paying the right people the right amount. We don’t want this to be thrust upon you when you’re on the trail. We want you to know what to expect and how to best facilitate these transactions.

Added to this, if you were to seek to book onto one of our Australian led Treks, you pay for one of our Australian team to be with you for the entirety of your adventure. They meet you at the airport in Kathmandu, show you Thamel, and help take you to all of the stores we recommend to obtain any last minute equipment you need for your adventure. They walk the trek with and support you, facilitating all of the liaisons on your behalf. This is why on the surface our treks seem more expensive than our competitors. But believe us when we tell you, while you may feel like you pay more when you trek with us, you reap the benefits from knowing there are no hidden costs, your booking is protected and all you have to focus on is a life changing adventure to remember.

How do I book a trek?
Just head to the ‘Dates’ section on this website and select the adventure you’d like to do.  To complete your booking, you will pay a 20% deposit of the full trek price. Please note that your deposit is non-refundable, but it is transferrable to another trek should you have to change trek dates. The balance of your payment will be due eight weeks prior to your trek. The deposit is non-refundable because it pays for the facilitation of your administration and your balance is due so far in advance so that we can pay for the services you require for your trek.

Do you have an age limit?
We don’t have an ‘age limit’ but what we would do if you have younger children or if you are a little older is have a discussion and work with you. We’re not the ‘gate keepers’ of these experiences and it’s not up to us to tell you can or you can’t do this, we guide you with realistic expectations and allow you to make the best decision for you! The main thing that we will discuss with you is the fact that you will be on your feet for up to eight to ten hours a day, on consecutive days and at altitude. If you think this is ok, then we’re here and waiting to help take you!

What if I change my mind and can no longer trek?
You will see the full refund policy on this page. This details your options should you change your mind or can no longer trek.

Do you organise travel for us?
While we don’t facilitate your travel to and from Nepal, we don’t book your flights for you. The reason, we want you to be able to choose the provider you seek, at the time and price point you desire. We know that international travel can be stressful enough and we want you to book flights knowing the transfer destinations and the time to fly to these, that’s why we guide you, but allow you to book your flights yourself. That said, we work with a travel agent who knows what you will need and we’re happy for you to use their services. They’re able to book your flights and organise your travel insurance for you with your chosen airline, at a time and cost which suits you! They can then send copies of this information to us, so this is one less thing again you have to do.

How many people will be on my trek?
This varies, but you could expect to have not more than eight people on our group treks. We find this number is intimate enough that you don’t get lost, but big enough that you can find your own space when you want this too.

What is the accommodation like?
In Kathmandu, you will be in a 4-star hotel (twin share) and on the trail you will have twin share accommodation in the local Tea Houses (think like a ski lodge in Australia). The tea houses have bathrooms, a dining room and showers in the tea houses at the lower altitudes.

What if I don’t want twin share accommodation?
You’re able to purchase a single supplement at the time of booking. While this is not an issue in Kathmandu, there may be a time on the trail where this is unable to be achieved. This is due to the number of people on the trail at that time. We need you to know that there is no ability to pre-book accommodation in the Tea Houses, so we make every effort to make this a reality for you. If you choose the single supplement, please know we will do our best to achieve this while you trekking.

What will I eat on the trail?
Each Tea House has a kitchen and dining room with a full menu. You will have a range of choices to suit all diets, allergies and or intolerances. Note: If you have an allergy, intolerance or preference, we will work with you so the trekking and kitchen staff know what they can prepare for your meals.

What administration do I need to complete to be ready to travel?
When you book, we send you a letter which details the things we need you to do, like booking your travel insurance (if you haven’t already), plus booking your flights and advising us of the dates and times of your arrival. We guide you on the acquisition of your visa applications, transportation in Nepal, your hotel and what you equipment you need to bring with you. This may sound like a lot, but it’s pretty easy and we help you along the way!

Why do I need travel insurance to travel with you?
It is a mandatory requirement that all participants on one of our adventures have travel insurance. Travel insurance not only protects you from theft and cancelled flights, but it means that if you become ill or are injured, we can evacuate you to the nearest suitable medical facility, where they pay for your treatment. Furthermore, in extreme cases, your travel insurer will pay for your return to Australia. It is for this reason why travel insurance in mandatory. Note: In order for the best protection of your adventure, we recommend you obtain your travel insurance as soon as you book your trek with us, if not before! This guarantees you the best possible protection in the event something happens, your insurance protects your booking. Note: You wouldn’t get insurance for your new car a week after you drove it out of the car lot, so don’t do the same thing here.. Get your insurance as soon as you can.

I don’t want to trek with a group, I want to trek alone, can you help?
Yes, we can! Whilst the cost to do this will be more than a group rate, we can facilitate your travel should you want to go by yourself with a guide. If this is what you want, get in touch, we’re here to assist you.

Do I need to be vaccinated?
At World Wide Adventures we hold no feeling towards your vaccination status, but the Nepalese Government may. Should you not be vaccinated, and Nepali legislation states you need to be, this is between you and them and remains your risk.

To book an adventure with World Wide Adventures (herein called WWA), we require a 20% (non-fundable) deposit of the full package cost. Should you desire, you are welcome to pay for your adventure in full at the time of booking.

Should you pay in full at the time of booking, please be aware that 20% of the full package cost remains non-refundable. The 20% is non-refundable as it covers our cost to facilitate your administration. Should you desire, you’re welcome to pay for your adventure incrementally and interest free. You are also welcome to pay the balance of your account in one payment, not later than eight-weeks prior to the date of your intended arrival to chosen adventure destination. Receipt of your adventure fee eight-weeks prior allows WWA to facilitate payments to external suppliers for the facilitation your adventure.

Please be aware: Within eight-weeks of the date of travel, should you decide that you no longer wish to travel, or you can no longer travel on the chosen date, your money is no longer refundable, it has been spent in good faith with our suppliers for the facilitation of your adventure. You now hold travel credits with WWA to the value of your invested funds.

Please be aware: You are entitled to transfer your WWA travel credits to another adventure we facilitate within a 12-month period. You are also entitled to transfer your WWA travel credits to a third-party. In the event the third-party option is chosen, WWA require an additional 20% deposit for the facilitation of new administration for the third-party.

Please be aware: You will be contacted by WWA nine-weeks prior to the date of intended travel to seek your endorsement to proceed with your booking. Should you decide you longer wish to proceed with your booking, you are entitled to a refund on all invested monies, with the exception to the ‘non-refundable 20% deposit’. Notification of your intended withdrawal must be confirmed with WWA prior to eight-weeks of the intended date of arrival to your chosen adventure destination.

Please be aware: That in the event you decide within eight-weeks prior to the date of travel that you no longer wish to travel with WWA, or you are unable to travel within the following 12-month period, you are required to seek a refund of your monies through your personal travel insurer.

Insurance: WWA recommends you obtain personal travel insurance prior to booking your adventure. A travel insurance policy purchased at the earliest available opportunity affords the highest chance of payout. Please do not delay the purchase of travel insurance, insurance companies retain the right to refuse making payment due to a lack of time between the purchase of a policy and an application for payment. In the event you are not entitled to a refund of your monies aligned with this WWA refund policy, and you do not wish to use your travel credits within the following 12-month period, WWA is not liable for the release of funds.

COVID related issues: In the event that a COVID travel restriction is emplaced within eight weeks of the date of intended travel, WWA holds travel credits to the value of your investment for a period of 12 months, you are not entitled to a refund. With respect to your vaccination status, please note: WWA respect your right to receive or not receive a COVID 19 vaccination. WWA takes no stand on vaccinated/ non-vaccinated participation; however, we are subject to Papua New Guinean, Nepalese and Tanzanian legislations that can be. Legislation with respect to COVID 19 vaccination status may dictate a client’s participation, and WWA is under no obligation to refund any monies as a result of Papua New Guinean, Nepalese or Tanzanian Legislation with respect to your vaccination status and travel, this is your responsibility. Any refund in relation to your vaccination status remains your responsibility and no refund will be issued outside of the normal refund policy.

Final note: At the time of booking, you will tick the “terms and conditions” of your booking. This pertains to this refund policy, and you will acknowledge this refund policy as a part of these terms and conditions. Should you seek to obtain refund which is contradictory to the guidance within our term and conditions, you will be highlighted to your acknowledgement to these conditions which denies any right to claim against this policy.

If you have any questions in relation to our refund policy, please don’t hesitate in contacting us.